Privacy Policy

Last Updated: January 2026

1. Introduction

TryOnSmart ("we," "our," or "us") operates the website TryOnSmart.com and provides AI-powered fashion photography services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using TryOnSmart, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

• Account Information: Name, email address, password, and business details when you create an account
• Payment Information: Billing address and payment card details (processed securely through Stripe)
• Product Images: Garment photographs you upload for AI processing
• Communications: Messages you send us through contact forms or email

2.2 Information Collected Automatically

When you use our Service, we automatically collect:

• Usage Data: Pages visited, features used, time spent on the Service
• Device Information: Browser type, operating system, device identifiers
• Log Data: IP address, access times, referring URLs
• Cookies: See our Cookie Policy for details

2.3 Information from Third Parties

We may receive information from:

• Payment Processors: Transaction confirmation from Stripe
• Analytics Providers: Aggregated usage statistics from Google Analytics

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our AI photography services
• Process your transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage trends to improve user experience
• Detect, investigate, and prevent fraudulent transactions and abuse
• Comply with legal obligations

4. How We Share Your Information

We may share your information with:

4.1 Service Providers

• Stripe: Payment processing (USA)
• Microsoft Azure: Cloud hosting and data storage (Central US)
• Google Analytics: Website analytics
• AI Processing Partners: Image generation services

4.2 Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request.

4.3 Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We never sell your personal information to third parties for marketing purposes.

5. Data Retention

• Account Data: Retained while your account is active, plus 30 days after deletion request
• Uploaded Images: Stored until you delete them from your account
• Generated Images: Stored until you delete them from your account
• Payment Records: Retained for 7 years for tax and legal compliance
• Usage Logs: Retained for 12 months

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure cloud infrastructure on Microsoft Azure
• Regular security assessments and monitoring
• Access controls limiting employee access to personal data

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your data
• Restriction: Request restriction of processing

To exercise these rights, contact us at admin@tryonsmart.com.

8. International Data Transfers

Your information may be transferred to and processed in the United States where our servers are located (Microsoft Azure - Central US). By using our Service, you consent to this transfer.

For EU/EEA users, we rely on Standard Contractual Clauses to ensure adequate protection for international transfers.

9. GDPR Rights (EU/EEA Users)

If you are in the European Union or European Economic Area, you have additional rights under GDPR:

• Legal Basis: We process your data based on:
  • Contract performance (providing our services)
  • Legitimate interests (improving our services, fraud prevention)
  • Consent (marketing communications)
  • Legal obligations (tax and accounting requirements)
• Data Protection Authority: You have the right to lodge a complaint with your local supervisory authority

10. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect about you
• Know whether your personal information is sold or disclosed
• Say no to the sale of personal information (we do not sell personal data)
• Request deletion of your personal information
• Not be discriminated against for exercising your privacy rights

To submit a request, email admin@tryonsmart.com with subject line "CCPA Request".

11. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

For material changes, we will provide notice through the Service or via email.

13. Contact Us